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iOS: App FAQs

iOS: How Do I Send A Support Ticket Through The App?
Within the app: 1) Go to the app Settings tab at the bottom of the screen 2) Tap on Contact Support 3) This will bring up an email where you can write...
Thu, 26 Aug, 2021 at 2:23 PM
iOS: Why The Articles Are Arranged As They Are
The app will actually mirror the website where there are a group of Top Stories pinned to the top and after those top stories, the articles will be sorted b...
Thu, 26 Aug, 2021 at 12:09 PM
iOS: Push Notifications and Alerts
To Enable Push Notifications: 1) Go to the app Settings 2) Tap on Push Notifications 3) Here you can enable the category of push notifications you wish t...
Wed, 25 Aug, 2021 at 4:08 PM
iOS: In-App Purchases
Apps and in-app subscriptions for some products can be purchased through Apple's App Store. Refunds and Cancellations Any returns, refunds,...
Thu, 2 Sep, 2021 at 12:38 PM
iOS: How To Create An Account
You are not required to create an account in order to utilize the app.  However, by creating an account you can bookmark articles to come back to at a later...
Fri, 27 Aug, 2021 at 2:04 PM
iOS: How To Take A Screenshot
To take a screenshot with your iPad or iPhone: Press the Home button and Power button at the same time.  If you are successful, the screen will flash an...
Wed, 25 Aug, 2021 at 2:20 PM
iOS: How to "Force Close" an App
When you exit an app simply by opening another one, the first app is still "running" in the background. Most apps do not update during this "...
Wed, 15 Sep, 2021 at 11:46 AM
iOS: How To Uninstall And Reinstall
To uninstall an iOS App for iPhone 10 and above (iOS 14): Force close the app if it is running. Locate the app on your home screen. Press and hold u...
Tue, 24 Aug, 2021 at 5:37 PM
iOS: How do I "Clear Cache/Data" on my mobile Device?
If you wish to delete the cache and data: 1. Go to the device Settings.  2. Scroll down and tap Safari. 3. Then select Clear History and Website Data (...
Tue, 24 Aug, 2021 at 5:19 PM
iOS: My News-APP does not appear to be working properly
If your news app does not seem to be working properly, you may need to update the specific App as we may have recently pushed out a new update.  Also, be su...
Wed, 25 Aug, 2021 at 2:41 PM